Who are we ?
After 20+ years of experience in the construction industry, we have identified a problem with the construction trade in London. When speaking with clients, we found that they have experienced or are wary of the same issues every single time.
Builders have created a for not delivering on promises, hiding or uplifting fees, poor workmanship and not turning up at all!
Our mission is to disrupt this reputation by delivering our version of what home renovation should be.
We work with our ratio of a 100% commitment in four key areas:
Transparency
From clear costings and quotes, to showing you exactly which products we use in our work before we begin the project. Your dedicated project manager is always on hand to explain every part of your journey with us.
Quality Workmanship
We use high quality materials regardless of project size. Our builders, architects and support team attend rigorous and regular training days to ensure The Ratio’s commitments to standards and customer care are met.
Clear Project Delivery
We understand that each home or property we are involved in is a big part of you and your family’s life. We will give you clear milestones from quote to completion and your dedicated project manager will work with you to ensure these milestones work around your life.
Guarantee
We are 100% committed to the quality of our workmanship that we give a 10 year guarantee on all of our projects. If any situation arises whereby our work has not met your expectations after the project has finished we will arrange a time to come and resolve any issues at no cost to you.
